Technical Support

Need prompt support? Check out the option below

ACS Offers 2×47 & 8×5 support agreement in a way that is convenient for you. ACS Support Team will give you quick and professional support and answer all your questions. You will find information on our support services at this page.


Do you know the problem? – Yes

Call us and we will send to you a patch file with related commands to upload to solve the problem.

Remote access support

Do you know the problem? – No

Our support team can solve the problem by access to solve the problem instantly.


The previous ways weren’t sufficient?

Don’t worry, our team will pay a visit to your site within working hours to solve the problem.

Hardware replacment

Seems to be a Hardware failure?

We will bring a similar product to replace the failure then proceed the process without interrupting your business.

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